AESSEAL cooling system saves company a fortune

With Oliver Crank

What was the problem on site and why did it keep happening?

The single seals were getting too hot and failing as the process temperature was 180 degrees Celsius.

Was it immediately obvious what the solution was? Why the combination of DMSFs and an API plan 54 PUMPPAC upgrade?

We took all the process details into consideration and as the site was already familiar with the DMSF mechanical seal we decided to use the DMSF as part of the site seal stock standardisation. After running all our calculations based on process temperature, pump speed and pressure, it was clear that the solution would have to be an API plan 54 Pumppac along with a python cooler.

Was the work an immediate success and what would have eventually happened if the solution had not been found?

The API plan 54 upgrade was an immediate success and if site had not installed the upgrade they would have continued to have problems and ultimately seal failures.

The savings are incredible. They must have been delighted.

They are extremely delighted and are going to roll this upgrade out across site on various other pumps. The customer has also been speaking with other sites they have around the world and sharing their success story.

There has only been one failure since the work. Can you tell us about that and how AESSEAL reacted?

This was due to a mechanical issue with the pump and we responded immediately and worked with the customer to solve the problem.

Was this an existing customer and have you received any further orders since?

This customer had been using a competitor for mechanical seals up until 2022 and I had always kept in touch. Eventually they reached out for help with an urgent seal that their current supplier could not deliver. From then on they never looked back and now AESSEAL are the preferred supplier of mechanical seals. We even have a global agreement in place.