AESSEAL plc continues to raise the standard for customer service excellence, securing exceptional scores in the latest Institute of Customer Service Business Benchmarking survey.
We offer mechanical seals, seal support systems, bearing protectors and packing to suit all industries and our modular design means that we provide the best on-time delivery performance in the industry. Our business is built around giving our customers such exceptional service that they need never consider alternative sources of supply.
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Rapid response impresses Saudi customer
Sourced and supplied a replacement seal in just two weeks for customer’s Oil and Gas operation in Saudi Arabi
AESSEAL is always available to help when needed
A South African mining company was continually being forced to halt operations at one of its plants when a competitor’s seal persistently failed at start-up.
Style 343 a lasting solution for Gulf power company
Problems with gland packing prompted a power and desalination plant in the Middle East to turn to AESSEAL® in search of a solution.
Autoclave specialist chooses AESSEAL for reliability and customer service
A Turkish phosphate fertiliser was established following a requirement for Turkey to produce most its own phosphate fertiliser.
Standard of service makes AESSEAL a clear winner
The seal on a pump at a chemical plant in the east of England was burning out on average every two weeks due to dry running, resulting in some four hours of downtime each time it failed.
Exceptional service saves thousands in lost revenue
AESSEAL were contacted by a power plant in the UK who were experiencing a major issue with their supply of mechanical seals.
UK oil refinery close to shutting down following labyrinth seal failure
At an oil refinery a labyrinth seal failed and it was not possible to get a replacement, they called on AESSEAL for help.
AESSEAL maintains Authorised Economic Operator (AEOC) status, reducing delivery times for Global Customers
AEOC status means that a company’s exports and imports are given priority when passing through UK customs controls.
AESSEAL voted UK leader in customer satisfaction
AESSEAL has been judged the UK leader in customer satisfaction for companies in the largest independent survey carried out across the whole economy.
AES Engineering global expansion continues with acquisition of Vibtech Analysis in Canada
AES Engineering Group has increased its reliability services and product offering in Eastern Canada with the acquisition of Vibtech Analysis Ltd.
AESSEAL NSW Pty Ltd launched in key Australian investment
The AES Engineering Group Ltd has announced the launch of AESSEAL NSW, partnering with two leading New South Wales companies, in line with the Group’s ongoing global growth strategy.
AES Engineering strengthens the Canadian market with acquisition of PCS Sealing, Edmonton, Canada
A Performance Compression and Sealing Company, which specialises in fluid sealing products & services, has sold a controlling stake to AES Engineering Ltd.
Quality of service key to AESSEAL contract
The rapid response of the team for a replacement seal led to the award of a new contract from a South African chemical company.
Reliability Improved For Waste Energy Company
Enfinium were disappointed with the support provided by their pump OEM
Reliability upgrade saves over ZAR200,000 in just 10 months of operation
A copper, zinc and lead mine in South Africa was experiencing reliability issues with three mine de-watering pumps.
Reliable solution for high pressure, high temperature agitator application
A major chemical company was experiencing reliability issues with a mechanical seal on a top entry agitator vessel.
Tailored seal solution cuts costs and operational downtime
A global food and beverage manufacturer in Poland, was experiencing problems with a fan fume pumping toxic fumes as a by-product of the distilling process.
Seal upgrade saves cornmill $280,000 in repairs and downtime
Cargill Corn Milling Inc was experiencing leakage on the seals of a boiler feed pump at its plant in Iowa, USA.
Improved Safety and Reliability
A major manufacturer in the UK were having reliability issues with the seal on a critical Labour chemical pump used to pump caustic solution.
Chemical company saves over $225,000 in first year
Eastman Chemicals Kingsport Tennessee production plant were experiencing problems with leakage of the mechanical seals on their cellulose esters pumps.
Unique solution saves $287,000 a year and improves safety
One of the world’s largest nutrition companies was dealing with repeated downtime due to problems with clean condensate pump seals on a corn wet milling application at its plant in Illinois, USA.
Chemical Producer Saves Over £1.7 Million in Plant Downtime
A specialty chemical company at its UK processing facility were desperately trying to get spare parts for the mechanical seal on one of its critical reactors.
Catalogue of issues lead to failures on power station valves
A South African power station were experiencing regular outages leading to expensive downtime along with poor emission control and high energy losses.
Service Level Update, In Light of the COVID-19 Outbreak
AESSEAL would like to reassure customers that in the coming weeks and months we will continue to deliver the high level of service you have come to expect from us.
Major investment in US manufacturing division
AESSEAL has increased capacity in its US operations with investments totalling almost $16 million.
AEO status to cut waiting times for global customers
This internationally recognised status is a global mark of quality that shows that the company’s international supply chain is efficient, compliant and secure.
AESSEAL named Business of Trust Champion in national awards
AESSEAL has had its commitment to responsible business practices honoured in the national Lord Mayor’s Dragon Awards at a ceremony held in the Mansion House in London on the 25th September 2018.
A leader in customer satisfaction, says independent survey
AESSEAL is a UK leader in customer satisfaction, says independent survey, earning top scores in the UK’s largest independent customer satisfaction survey
Paper producer saves more than one million Dollars per year
A leading North American producer of Pulp and Paper recognise the importance of operating their business in a sustainable way.
Huge cost savings and improved reliability with gland packing upgrade
A mean time between failure (MTBF) of just 2 months meant that costs at over $135,000 AUD for pump maintenance were unacceptably high.
Chemical company saves a months worth of downtime
Working with Lubrizol AESSEAL were able to identify and diagnose issues surrounding regular reactor sealing failures. The mean time between failures (MTBF) has improved from 3 months right up to 3.5 years
Queen's Award for AESSEAL
AESSEAL is proud to announce that the company has been awarded a Queen's Award for Enterprise: Innovation 2016
Successfully sealing cooling tower motors at Dairy Crest
Dairy Crest Severnside has more than doubled machine life expectancy and reduced downtime, after replacing standard oil seals with LabTecta® bearing protection seals.
DMSF upgrade saves over £460,000 a year
One of the largest Bioethanol production plants in Europe was having a failure every 2 months on a group of pumps in the distillation area of the plant, costing over £75,000 per outage.
Eliminating a $225,000 maintenance bill
A leading food processor was experiencing problems sealing two Nash Vacuum pumps
Upgraded mixer seal delivers £28,000 in maintenance savings
A leading product manufacturer for the Chemical industry had excessive seal failure from their top entry mixer seal.
Helping to keep the water flowing for South Australia
A remote pumping station in South Australia, was having regular failures on their high pressure booster pump used to pump water through a South Australian pipeline.
Unbeatable lead times on bearing protection
A major global Oil & Gas exploration and production company was being left vulnerable.
